As a new school year fast approaches, we often get asked “How do my kids catch the bus?” and “Am I eligible for a Bus Pass?” To help answer your questions we’ve put together some helpful guidelines to assist with your enquiries
Catching the School Bus
To travel on school bus services, students will either need a “TransLink GO Card” or a “Bus Travel Assistance Card”. School bus services and timetables are located on our website. If students have a 2021 bus pass, it will remain current until the end of February 2022 and will need to be replaced prior to this date.
If there have been any changes to the student/s School or Address, a new Bus Pass Application will have to be completed. A friendly reminder that all KBL bus services are cashless and therefore not accepting cash payments for bus fares or for Bus Card top-ups.
1. TransLink GO Card
A payment option for school bus travel is the Translink GO Card system. If you are not eligible for one of the below transport assistance schemes, you can still get discounted daily fares by using a Go Card. These cards are available for purchase from your nearest Train Station and some local news agencies.
2. Bus Travel Assistance Card
Eligibility: There are two types of travel assistance options, “Bus Travel Assistance” which is based on distance from your closest public school and “Safety Net Assistance” which is based on concessions / pensions. For further information regarding the eligibility criteria, please click here.
Paperwork: If you believe you’re eligible, the correct paperwork will need to be completed either online or at our Head Office in Burpengary. We recommend submitting this paperwork during December 2021.
Processing: Our annual bus pass application period is a very busy time and can take up to three weeks for processing.
Collection: Student Bus Passes will be available for collection on Monday, 10th January 2022. We encourage all parents to visit our Head Office nice and early in the New Year to avoid delays.
This is just a quick guide to the school bus pass system so if we haven’t specifically answered your question, please call contact the team today.