COVID-19 Safe Information

photo taken prior to social distancing restrictions

Dear Valued Customers,

Kangaroo Bus Lines is committed to providing safe and reliable transport solutions. In line with government and health authority guidance, we have implemented our COVID-19 Safe Plan in conjunction with a range of safe and effective controls to keep our people, customers, communities, and fleet as safe as possible.

Our Crisis Management Team continue to review and update our contingency arrangements in accordance with State and National Department of Health alerts, and actively monitor and manage risks associated with COVID-19.

While we pride ourselves on the cleanliness and presentation of our fleet, and already have a rigorous vehicle cleaning schedule in place, we have implemented additional safeguards:

  • Customer seat allocation options to cater for various group circumstances;
  • Enhanced vehicle cleaning procedures to incorporate industrial grade cleaning agents;
  • Ensuring high-touch interior surfaces are regularly cleaned with correct anti-bacterial cleaners;
  • Providing hand sanitisation stations throughout our workplace;
  • Providing our driving team with additional sanitiser, gloves, hand washing facilities and alcohol swabs;
  • Incorporating onboard signage to keep our people, passengers and community safe including signs to leave the first two front seats behind the driver vacant;
  • Displaying information, like hand washing information posters, across our workplace;
  • Internally communicating updates as they become available to keep our people informed and educated on current circumstances;
  • Operating on a cashless basis for all KBL operated TransLink Public and School Services
  • Providing 24/7 confidential support through KBL’s Employee Assistance Program.

We support working remotely to eliminate non-critical travel and have home isolation protocols in place. We are passionate about the health and wellbeing of our community and our teams have the support they need to ensure all our people are Fit for Work.

Through constant reviews, communication and engagement, we continue to actively stay aware and alert of best practice as it becomes available.

Please stay in touch. If you would like further information about how we can support you in this time, including our COVID-19 Safe Plan, please reach out to one of our friendly team members. Thank you for your ongoing support. We are all in this together.

Warm Regards,

The Kangaroo Bus Lines Team