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Shining amongst the Stars

  • November 20, 2017
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Kangaroo Bus Lines are delighted and honoured to announce we have been named the 2017 winners of the ‘Tours’ category at this year’s Sunshine Coast Business Awards (SCBA).  This prestigious award recognises our commitment to delivering outstanding tourism services that enhance visitor experience across the Sunshine Coast region.

Amongst all the glitz and glamour, over 600 Sunshine Coast business professionals turned out to celebrate and recognise the success of local business on the coast.  The awards ceremony “Celebrating Our Stars” was held at Novotel Twin Waters Resort on Saturday 18th November.  Being first time entrants, we were surprised and humbled by our win and are proud that we were able to shine amongst the stars.

Since our arrival on the Sunshine Coast in January 2016 we have not only set a high standard in service quality but have also lead the passenger transport industry by introducing accessible chartered transport options for mobility impaired passengers.  Outside of public transport services Kangaroo Bus Lines is the only bus charter operator on the Sunshine Coast that is Disability Discrimination Act (DDA) compliant and offers wheelchair accessible mini buses and coaches to support the growing needs of a diverse population.  Our tour and charter services offer schools, organisations and community groups inclusive transport options to ensure all passengers are able to fully utilise our services. 

This experience has given us the opportunity to benchmark ourselves against some truly exceptional local businesses and has enabled us to raise our profile amongst the greater Sunshine Coast community.  Special thanks must be extended to the Sunshine Coast Business Awards committee, the event sponsors including Noosa Council, our SCBA mentee and most importantly the greater Kangaroo Bus Lines family.

The SCBA committee was encouraging and supportive throughout the entire submission process and no question was ever too hard.  As part of the exercise we were extended the opportunity to participate in a business ‘hero’ mentoring program that allowed us to understand how best to articulate our story.  The process, though extensive, was well worth the time and effort and has allowed us to demonstrate our long-term commitment to emphasise the regions capability and capacity to grow tourism.

For more information on our tour and charter services visit us online at http://www.kangaroobuslines.com.au/charter

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Feedback from OUR HAPPY PASSENGERS

We have found KBL to be highly dependable. The vehicles consistently arrive on time and the drivers demonstrate excellent knowledge of routes without requiring additional guidance from our staff. Our staff have described the drivers as welcoming, knowledgeable, and flexible. Their positive attitude and willingness to accommodate our needs have made the transportation experience enjoyable for our students and staff alike. We have been impressed with the quality of the vehicles provided, always clean, tidy, and well-maintained, with functioning seatbelts ensuring the safety of our passengers.
Brisbane Grammar School
From the beginning of our working relationship, the staff at Kangaroo Bus Lines went the extra mile to deliver a personalised and professional service. KBL listened to our specific needs and delivered a plan to ensure these needs were not only met, but exceeded. Working with Kangaroo Bus Lines has been a seamless experience and the level of communication from everyone including the managers to the drivers has been exemplary.
Broncos Leagues Club
We’ve been traveling with Kangaroo Bus Lines for our biennial Instrumental Music tours for many years. This year we traveled to Hervey Bay, and the greater Cooloola Coast area. Our students and staff enjoyed all aspects of our tour. ! Most importantly, our drivers and tour managers were always on call, helpful, flexible and positive throughout the entire experience while dealing with all the complications a large group (90 students) of musicians can entail. Thank you!
Redcliffe State High School
A big thank you to your company and driver for our recent trip to Bundaberg. Carol was an excellent driver and got on well with the girls and very helpful in helping us set our gear up. We cannot thank her enough. We have used your company twice now and have had no faults and have had very comfortable rides. We look forward to using your company again next year.
Beaudesert & District Netball Association
Andy was excellent and truly is a massive credit to your business. He was absolutely outstanding as a driver and went above and beyond to assist with logistics and camp duties. He blended very well with my group which made the trip enjoyable and easy going for everyone. I regard him as the best operator I have encountered thus far and hope he is available again next year.
The University of Queensland
The Women's Group had another successful day out yesterday visiting Government House and Paddington. I would like to pass on my thanks to Kangaroo Bus Lines, firstly for the beautiful bus we were given - so modern and comfortable. But most of all I would like to commend you on our fabulous bus driver, Toby. We have always appreciated the courtesy and efficiency of the bus drivers.
North Lakes Community Women's Group
I wanted to pass on some positive feedback about your drivers and the general level of service Kangaroo Bus Lines provided to Ports Australia groups earlier this week. Mike, our CEO who led the group, couldn’t praise their customer service, punctuality, and great driving more highly. We will definitely be using Kangaroo Bus Lines as our preferred transport provider for our future Brisbane meetings.
Ports Australia
I just wanted to thank you for all of your help and assistance over the past week. Your flexibility and willingness to adapt the schedule for our demands was instrumental in helping us provide a top service during our event. It was a pleasure to work with you and we wish you all the best on your future service!
Volleyball Australia
Kangaroo Bus Lines spent a great deal of time with me when we first met, establishing a relationship of trust and commitment. Their staff are tireless in their pursuit of excellence and demonstrate great sensitivity to organisational needs as well as creativity in solving problems.
Queensland Police Service, G20 Group
We want to say a big thank you to all Kangaroo Bus Lines staff for being patient, understanding and friendly. All bus drivers have been very happy and respectful.
Australian Trade Training College
View our testimonial Video

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