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Cruising: It’s not all about the ships

  • October 12, 2015
Cruising

Kangaroo Bus Lines have been providing the cruising industry with transportation services for over 8 years.  Quite often we get asked what exactly it is we do when a ship calls to port in either Brisbane or on the Sunshine Coast.  With this in mind we thought we’d give you a little insight into the world of cruise shore excursions from our perspective.

If you’ve ever cruised to the South Pacific or somewhere similar then you’d know that when you call at a port there are a variety of tours and experiences available to pre-book.  By booking a shore excursion it saves you the hassle of finding your own way around an unknown destination and guarantees you’ll get the most from your visit.  When a ship calls to port in Brisbane or Mooloolaba there are a variety of touring experiences the ships offer to enhance their passengers cruise. 

That’s where we come in!  Each ships offers exclusive experiences for their guests that feature attractions and tours unique to the regions they visit however they require local transportation to get the passengers from point A to point B.  Each tour is usually hosted by an experienced guide and runs to a specified itinerary so it’s up to us to ensure the group get to their destination safely whilst having the best time possible during their brief visit. Our company offers a personalised service from the initial meet and greet to the final farewells.  Our drivers go the extra mile in making the group feel welcome and provide a memorable and enjoyable experience for all.

In some cases we are also required to provide a shuttle service for passengers into Brisbane CBD.  This usually occurs when a ship calls to port at the Port of Brisbane, Fisherman’s Island which is a fair distance from town and is not accessible by public transport.  In these instances our coaches are used to continuously shuttle passengers between the port and the city for the duration of the day.  On some of the bigger ships we have over 25 buses providing the shuttle services due to the sheer number of passengers exploring our capital city!

To date this year we have welcomed 24 ships to port in Brisbane and Mooloolaba and with steady growth in the cruising industry we expect to exceed this number in 2016.  After all it’s about the journey not just the destination.

For more information on our services for inbound tourism please visit us online http://www.kangaroobuslines.com.au/inbound-tourism

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Broncos Leagues Club
We’ve been traveling with Kangaroo Bus Lines for our biennial Instrumental Music tours for many years. This year we traveled to Hervey Bay, and the greater Cooloola Coast area. Our students and staff enjoyed all aspects of our tour. ! Most importantly, our drivers and tour managers were always on call, helpful, flexible and positive throughout the entire experience while dealing with all the complications a large group (90 students) of musicians can entail. Thank you!
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A big thank you to your company and driver for our recent trip to Bundaberg. Carol was an excellent driver and got on well with the girls and very helpful in helping us set our gear up. We cannot thank her enough. We have used your company twice now and have had no faults and have had very comfortable rides. We look forward to using your company again next year.
Beaudesert & District Netball Association
Andy was excellent and truly is a massive credit to your business. He was absolutely outstanding as a driver and went above and beyond to assist with logistics and camp duties. He blended very well with my group which made the trip enjoyable and easy going for everyone. I regard him as the best operator I have encountered thus far and hope he is available again next year.
The University of Queensland
The Women's Group had another successful day out yesterday visiting Government House and Paddington. I would like to pass on my thanks to Kangaroo Bus Lines, firstly for the beautiful bus we were given - so modern and comfortable. But most of all I would like to commend you on our fabulous bus driver, Toby. We have always appreciated the courtesy and efficiency of the bus drivers.
North Lakes Community Women's Group
I wanted to pass on some positive feedback about your drivers and the general level of service Kangaroo Bus Lines provided to Ports Australia groups earlier this week. Mike, our CEO who led the group, couldn’t praise their customer service, punctuality, and great driving more highly. We will definitely be using Kangaroo Bus Lines as our preferred transport provider for our future Brisbane meetings.
Ports Australia
I just wanted to thank you for all of your help and assistance over the past week. Your flexibility and willingness to adapt the schedule for our demands was instrumental in helping us provide a top service during our event. It was a pleasure to work with you and we wish you all the best on your future service!
Volleyball Australia
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Queensland Police Service, G20 Group
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Australian Trade Training College
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