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Cruising: It’s not all about the ships

  • October 12, 2015

Kangaroo Bus Lines have been providing the cruising industry with transportation services for over 8 years.  Quite often we get asked what exactly it is we do when a ship calls to port in either Brisbane or on the Sunshine Coast.  With this in mind we thought we’d give you a little insight into the world of cruise shore excursions from our perspective.

If you’ve ever cruised to the South Pacific or somewhere similar then you’d know that when you call at a port there are a variety of tours and experiences available to pre-book.  By booking a shore excursion it saves you the hassle of finding your own way around an unknown destination and guarantees you’ll get the most from your visit.  When a ship calls to port in Brisbane or Mooloolaba there are a variety of touring experiences the ships offer to enhance their passengers cruise. 

That’s where we come in!  Each ships offers exclusive experiences for their guests that feature attractions and tours unique to the regions they visit however they require local transportation to get the passengers from point A to point B.  Each tour is usually hosted by an experienced guide and runs to a specified itinerary so it’s up to us to ensure the group get to their destination safely whilst having the best time possible during their brief visit. Our company offers a personalised service from the initial meet and greet to the final farewells.  Our drivers go the extra mile in making the group feel welcome and provide a memorable and enjoyable experience for all.

In some cases we are also required to provide a shuttle service for passengers into Brisbane CBD.  This usually occurs when a ship calls to port at the Port of Brisbane, Fisherman’s Island which is a fair distance from town and is not accessible by public transport.  In these instances our coaches are used to continuously shuttle passengers between the port and the city for the duration of the day.  On some of the bigger ships we have over 25 buses providing the shuttle services due to the sheer number of passengers exploring our capital city!

To date this year we have welcomed 24 ships to port in Brisbane and Mooloolaba and with steady growth in the cruising industry we expect to exceed this number in 2016.  After all it’s about the journey not just the destination.

For more information on our services for inbound tourism please visit us online http://www.kangaroobuslines.com.au/inbound-tourism

Cruising

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Feedback from OUR HAPPY PASSENGERS

I just wanted to thank you for all of your help and assistance over the past week. Your flexibility and willingness to adapt the schedule for our demands was instrumental in helping us provide a top service during our event. It was a pleasure to work with you and we wish you all the best on your future service!
Volleyball Australia
The Shuttle Bus service provided at the Aussies21 Championships was fantastic and we received a lot of positive comments from everyone involved. From an operational perspective, the Kangaroo team was exceptional, flexible, and willing to work with us to fulfill any outside scope requests. The level of service delivery was above and beyond.
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We’ve found working with Kangaroo Bus Lines to be a very professional service, and communication has been great especially when recognising potential logistical barriers. Through moving to Moreton Daily Stadium for season 2020/21, we’ve built many new relationships with local suppliers in the Moreton Bay Region. KBL are certainly a supplier we’ve enjoyed working with and wish to continue doing so.
Brisbane Roar Football Club, 2021
From the beginning of our working relationship, the staff at Kangaroo Bus Lines went the extra mile to deliver a personalised and professional service. KBL listened to our specific needs and delivered a plan to ensure these needs were not only met, but exceeded. Working with Kangaroo Bus Lines has been a seamless experience and the level of communication from everyone including the managers to the drivers has been exemplary.
Broncos Leagues Club, 2021
We’ve been traveling with Kangaroo Bus Lines for our biennial Instrumental Music tours for many years. This year we traveled to Hervey Bay, and the greater Cooloola Coast area. Our students and staff enjoyed all aspects of our tour. ! Most importantly, our drivers and tour managers were always on call, helpful, flexible and positive throughout the entire experience while dealing with all the complications a large group (90 students) of musicians can entail. Thank you!
Redcliffe State High School
Kangaroo Bus Lines spent a great deal of time with me when we first met, establishing a relationship of trust and commitment. Their staff are tireless in their pursuit of excellence and demonstrate great sensitivity to organisational needs as well as creativity in solving problems.
Queensland Police Service, G20 Group
A big thank you to your company and driver for our recent trip to Bundaberg. Carol was an excellent driver and got on well with the girls and very helpful in helping us set our gear up. We cannot thank her enough. We have used your company twice now and have had no faults and have had very comfortable rides. We look forward to using your company again next year.
Beaudesert & District Netball Association
Andy was excellent and truly is a massive credit to your business. He was absolutely outstanding as a driver and went above and beyond to assist with logistics and camp duties. He blended very well with my group which made the trip enjoyable and easy going for everyone. I regard him as the best operator I have encountered thus far and hope he is available again next year.
The University of Queensland
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