Feedback from OUR HAPPY PASSENGERS

I just wanted to thank you for all of your help and assistance over the past week. Your flexibility and willingness to adapt the schedule for our demands was instrumental in helping us provide a top service during our event. It was a pleasure to work with you and we wish you all the best on your future service!

The Shuttle Bus service provided at the Aussies21 Championships was fantastic and we received a lot of positive comments from everyone involved. From an operational perspective, the Kangaroo team was exceptional, flexible, and willing to work with us to fulfill any outside scope requests. The level of service delivery was above and beyond.

We’ve found working with Kangaroo Bus Lines to be a very professional service, and communication has been great especially when recognising potential logistical barriers. Through moving to Moreton Daily Stadium for season 2020/21, we’ve built many new relationships with local suppliers in the Moreton Bay Region. KBL are certainly a supplier we’ve enjoyed working with and wish to continue doing so.

From the beginning of our working relationship, the staff at Kangaroo Bus Lines went the extra mile to deliver a personalised and professional service. KBL listened to our specific needs and delivered a plan to ensure these needs were not only met, but exceeded. Working with Kangaroo Bus Lines has been a seamless experience and the level of communication from everyone including the managers to the drivers has been exemplary.

We’ve been traveling with Kangaroo Bus Lines for our biennial Instrumental Music tours for many years. This year we traveled to Hervey Bay, and the greater Cooloola Coast area. Our students and staff enjoyed all aspects of our tour. ! Most importantly, our drivers and tour managers were always on call, helpful, flexible and positive throughout the entire experience while dealing with all the complications a large group (90 students) of musicians can entail. Thank you!

Kangaroo Bus Lines spent a great deal of time with me when we first met, establishing a relationship of trust and commitment. Their staff are tireless in their pursuit of excellence and demonstrate great sensitivity to organisational needs as well as creativity in solving problems.

A big thank you to your company and driver for our recent trip to Bundaberg. Carol was an excellent driver and got on well with the girls and very helpful in helping us set our gear up. We cannot thank her enough. We have used your company twice now and have had no faults and have had very comfortable rides. We look forward to using your company again next year.

Andy was excellent and truly is a massive credit to your business. He was absolutely outstanding as a driver and went above and beyond to assist with logistics and camp duties. He blended very well with my group which made the trip enjoyable and easy going for everyone. I regard him as the best operator I have encountered thus far and hope he is available again next year.

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