Business Profile

Kangaroo Bus Lines provides first class, specialised bus and coach transport solutions throughout Queensland.

We employ 150 professional, trained staff and operate a young modern fleet of over 100 buses and coaches ranging in capacity from 10 – 80 seats, out of a state-of-the-art, purpose built facility at Burpengary, 40kms north of Brisbane.  We also offer a range of charter services from a centrally located Sunshine Coast depot located near Maroochydore.  

Our transport solutions are complemented by professional coach drivers, a dedicated customer service team and experienced Operational Department. With our state-of-the-art office and maintenance facility, mobile logistics and maintenance vehicles we are able to manage passenger movements both safely and efficiently.
As well as providing an extensive range of charter services, Kangaroo Bus Lines also provides Public Transport services within the Moreton Bay Regional Shire seven days a week and safely transports over 4000 school children to and from school each day.

Our large fleet of buses and coaches allows us the means and capacity to cater for any size group within Queensland and can accommodate other interstate travel requirements upon request.

Our Values

Kangaroo Bus Lines recognises that our greatest asset is our people and their experience. The way our staff interacts and delivers services to our customers is the most crucial aspect to the sustainability of our Company. We take our values very seriously and these form a basis for the development of the right culture for our business, which has helped us attract and retain valuable, long-term staff members.

  • Safety of our customers is our number one priority.
  • We protect our staff, our customers, the community and the environment.
  • We strive to develop safe and efficient transport solutions.
  • We conduct ethical and transparent business practices.
  • We keep our promises every time, on time.
  • We listen and deliver the best outcome for our customers by offering value for money in all business opportunities.

Our Capabilities

We pride ourselves on our high standard of customer satisfaction. Not only do we provide prompt, reliable transport solutions, our ongoing commitment to our clients is demonstrated through our ability to openly communicate with customers and deliver safe passenger transport whilst building beneficial working partnerships.

To enhance the value we offer our clients we believe in investing back into the Company with comprehensive training programs, regular scheduled maintenance, daily detailing of all vehicles and support services including our 24 hour emergency contact number. Our company is committed to delivering timely, first class service throughout Queensland and surrounding States in order to meet our clients' individual needs.

Kangaroo Bus Lines has full control over each individual project or contract at any time and any place. The internal Operational Logistic Management Team has contact with all rostered drivers via our dedicated two-way way radio frequency and GPS Tracking System showing each vehicle's position and on-road statistics. This system is duplicated in Our Mobile Communication Vehicles, allowing us to coordinate high capacity movements at any location, at any time safely, quickly and efficiently.

Kangaroo Bus Lines is proud of our Australian owned fleet. Over 80% of our buses and coaches have been manufactured in Brisbane, Queensland by Denning Manufacturing. By purchasing superior Australian-made vehicles we ensure the longevity and reliability of our fleet. We are able to actively reduce vehicle down time through a comprehensive stockholding of Denning replacements parts, preventative servicing and mobile maintenance units. Our vehicles are strong, robust and dependable in extreme Australian outback conditions.

Kangaroo Bus Lines are conscious of reducing our carbon footprint. We value sustainable transport and our fleet is continuously being upgraded to ensure fuel efficiency and lower carbon emissions. In fact by choosing to travel with Kangaroo Bus Lines, you are already choosing to travel by one of the most environmentally friendly forms of transportation.

Accreditations

Operator Accreditation Number: 101630
Kangaroo Bus Lines is an accredited operator under the Transport Operations (Passenger Transport) Act 1994. All fleet operations of Kangaroo Bus Lines comply with the Queensland Transport & Main Roads regulations.

Licences

All Kangaroo Bus Lines' drivers hold the appropriate current Heavy Vehicle Driver's Licences as well as Queensland Driver's Authorisations to drive and operate a public passenger vehicle under the regulation of the national work diary. Our endorsed, in-house Driver Trainer works closely with all newly employed drivers as well as existing drivers ensuring our internal systems are replicated on the road at all times. This is backed up by CCTV Systems in our vehicles for extra safety and to monitor any incidents that may occur.

Insurances

Kangaroo Bus Lines has the appropriate insurances to ensure that our employees, customers and associates are in safe hands. Our insurances include Public Liability Insurance to the value of $20 million, Fleet Certificate of Currency and Workers Compensation.

Management Systems

As part of the Kangaroo Bus Lines internal corporate structure we have individual departments and key staff dedicated to managing Workplace Health and Safety, Environmental Standards, Risk and Fatigue Management. Our Quality Assurance complies and is audited in accordance with Translink Transport Authority; Queensland's governing passenger transport body.

We have scheduled periodic machinery inspections carried out by Queensland Government Heavy Vehicle Inspectors on site in our fully equipped and accredited maintenance facility in Burpengary. This allows for limited down time to any vehicle and ensures Kangaroo Bus Lines commitment to maintain a safe and reliable fleet.

These quality managed system procedures are used for assessing and approving our high level of repeatability service to our client.